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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Kmiec

April 14, 2025

5  out of  5
rating by Tom Kmiec
"I have been a client of Ann Percy State Farm for over 10 years. You will not find a more dedicated group of people to handle your insurance needs. Ann, Kellie are both very responsive and provide me with the information that I need to make sure that I have the proper coverage. They are Highly Recommended for your insurance needs."
We responded:
"Thank you for the kind words and recommendation, Tom! We truly appreciate your loyalty over the past 10+ years. It means a lot to know you chose us to assist with your insurance needs and that Kellie & I have been responsive and helpful along the way. Never hesitate to reach out!-Ann"
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Nina Burbano

April 12, 2025

5  out of  5
rating by Nina Burbano
"This is the best agents office you will find! They always are extremely prompt to reply and get what you need done. They saved us money using their knowledge on what we actually needed. Didn’t try an just sell us on anything. Kelly is extremely thorough and was more than helpful. This office went above and beyond for us and does even for our extended family. Would highly recommend this office to anyone!"
We responded:
"Thank you for the positive review and recommendation, Nina! We're so glad to hear you've had such a positive experience with our office. Kellie and our team work hard to provide honest, thoughtful service, and it means so much to know it made a difference for you and your family. - Ann"
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Theresa Maggio

April 11, 2025

5  out of  5
rating by Theresa Maggio
"Kellie is seriously the best agent! She has always given such fantastic service and goes the extra mile for her customers. I’ve been using her for years and she is always so attentive and you can tell she truly cares about every customer on a personal level. If you’re looking for a great agent who’s got your best interest, she is definitely someone you want to work with!"
We responded:
"Thank you for the kind words, Theresa! We're so grateful for your continued support over the years, and we're lucky to have Kellie on our team - she truly goes above and beyond for every customer. We appreciate your recommendation and are here whenever you need us!-Ann"
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Patricia Lanton

April 2, 2025

5  out of  5
rating by Patricia Lanton
"Hello this is Patricia Lanton and I am a very satisfied person and the number one reason is The Wonderful and Awesome Team of Ann Percy and her Great Assistants! They are very capable and able to handle any of your issues and concerns! Thank you very much Ladies for all that you do!"
We responded:
"Thank you so much, Patricia! I am glad you had such a nice experience with our team. Your support means everything to us—it’s truly a pleasure to serve you!—Ann"
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Alicia Clemons

March 27, 2025

5  out of  5
rating by Alicia Clemons
"Kellie is THE best!! She got me the best rate available. Everything was done so quick and easy, I would recommend this office to anyone looking for honest and straightforward pricing!"
We responded:
"Thank you for the positive review, Alicia! I am thrilled to hear Kellie provided such efficient, honest, and helpful service. We appreciate your recommendation and are here whenever you need us!—Ann"
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Christina Robinson

March 26, 2025

5  out of  5
rating by Christina Robinson
"Everyone was very helpful, shout out to Kellie for answering all my questions and giving me a great quote."
We responded:
": Thank you for the kind words, Christina! I am glad our team was able to help, and we’ll be sure to give Kellie a big shoutout for her excellent service. Never hesitate to reach out!—Ann"
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karen ruebelmann

March 20, 2025

5  out of  5
rating by karen ruebelmann
"Anytime I have needed assistance with ANYTHING at anytime Kellie has been there for me. Having just lost my husband I had many questions and she was there for me helping me get my things in order keeping all my insurance needs in place. They are a joy to work with never making you feel like you are using their time for 'nothing' matters thank you!"
We responded:
"Karen, first and foremost, we want to express our deepest condolences again for your loss. I’m so glad Kellie was able to guide you in the right direction and answer your questions, especially during such a difficult time. That’s exactly what we’re here for—we will always look out for you and have your back. Thank you for the review, and please never hesitate to reach out if you ever need anything or just want to talk. We’re always here for you. —Ann"
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Kayla Dodd

March 14, 2025

5  out of  5
rating by Kayla Dodd
"The ladies in this office are the sweetest and always very helpful!!"
We responded:
"Thank you for your kind words, Kayla! I am thrilled to hear that our team has been helpful and welcoming. Your support means the world to us, and we’re here whenever you need assistance! –Ann"
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Ainsley Wickens

February 14, 2025

5  out of  5
rating by Ainsley Wickens
"Kellie is the best! She is so knowledgeable and always super helpful. I would definitely recommend this agency for all your needs. 10/10"
We responded:
"Ainsley, I am glad you had a fantastic experience with Kellie. Her expertise and helpfulness making sure you get the best coverage for your situation makes a big impact. Let us know if there is anything else we can help you with! Ann "
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Cath Donn

February 10, 2025

5  out of  5
rating by Cath Donn
"Very responsive office to communicated requests. Also, the response matches the request, which is refreshing. They are helpful and timely."
We responded:
"Thank you, Cath! We strive to provide responsive, accurate, and helpful service, and I am glad to hear that your experience reflects that. If you ever need anything, we are here to help!—Ann"
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Kevin Istifan

February 5, 2025

5  out of  5
rating by Kevin Istifan
"Jennel, Jennifer and Cathy are awesome."
We responded:
"Thank you for the positive review, Kevin! I am so glad to hear that my team provided you with amazing service. I’ll be sure to pass along your kind words to them. If you ever need anything, don’t hesitate to reach out!—Ann"
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Terry Cleghorn

January 29, 2025

5  out of  5
rating by Terry Cleghorn
"Kellie and Janelle at Ann Percy's office in Troy, Michigan have always been so helpful with all of our insurance needs. It seems like whenever we need new policies or have questions regarding insurance issues, they are quick to respond...and always with a smile! Thank you for making insurance easy to understand! Terry"
We responded:
"Thank you for your kind words, Terry! I am glad to hear that Kellie and Janelle have been consistently helpful and responsive with your insurance needs. Making the process seamless to understand is exactly what we strive for. We hope to assist you again soon!—Ann"
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Darin LaBelle

January 23, 2025

5  out of  5
rating by Darin LaBelle
"When you call ask for Kelly, she knows exactly what she is doing trust me. Made my life a whole lot easier."
We responded:
"Thank you, Darin! I’m happy to hear that Kellie made your experience seamless and provided exceptional service. Your confidence in her expertise means a lot to us! Give us a call if you have any questions!—Ann"
Profile photo of Dacheng Wu

Dacheng Wu

January 23, 2025

5  out of  5
rating by Dacheng Wu
"I had an outstanding experience with this team.They were incredibly patient, taking the time to answer all my questions and guide me through the entire process. If you're looking for business insurance, I highly recommend reaching out to them. They provide expert advice and will ensure you get the best coverage at a great price."
We responded:
"Thank you for your feedback! I am glad to hear that you had an outstanding experience with our team and that we could provide the patience, guidance, and advice you were looking for. Don’t hesitate to reach out to us!—Ann"
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Adina Weisbart

January 20, 2025

5  out of  5
rating by Adina Weisbart
"We’re very happy with their service!"
We responded:
": Thank you for your kind words, Adina! I am glad to hear that you’re happy with our service. Providing exceptional support and care is our priority, and your satisfaction means so much to us. If there’s ever anything more, we can do for you, don’t hesitate to reach out!—Ann"
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Mary Lou Klecha

January 17, 2025

5  out of  5
rating by Mary Lou Klecha
"Kellie is very helpful and responsive!"
We responded:
"Thank you, Mary Lou! I am glad to hear that Kellie has been helpful and responsive to your needs. Providing excellent service is our priority, and it’s wonderful to know we’ve met your expectations!—Ann"
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Randy Smith

January 13, 2025

5  out of  5
rating by Randy Smith
"Kellie and the rest of ther staff at Ann Percy’s State Farm Are very helpful and knowledgeable in their trade. They handle all my automobiles motorcycles and houses for years and years now and make things Smooth and easy. And it’s been over a year since a deer has ran into me:) Thank you all!!!""
We responded:
"Thank you for your continued support over the years, Randy! I am thrilled to hear that Kellie and the rest of the team have been helpful and knowledgeable in handling your plans. Call us for any questions!—Ann"
Profile photo of Rowen Kowalski

Rowen Kowalski

January 10, 2025

5  out of  5
rating by Rowen Kowalski
"Very helpful and everyone ive spoken with has been exceptionally kind!"
We responded:
"Thank you Rowen - Kellie, Janelle & I do our best to help with any insurance questions or needs. We appreciate you! Ann"
Profile photo of Victor Brown

Victor Brown

January 8, 2025

5  out of  5
rating by Victor Brown
"I been hear for over 5yrs services is great and quick response to any situation"
We responded:
"Thank you for your review and loyalty over the past 5 years, Victor! I am happy to hear that you’ve had amazing service and quick responses to your insurance needs. We are here to help whenever you need us!—Ann"
Profile photo of Phil LaBelle

Phil LaBelle

January 3, 2025

5  out of  5
rating by Phil LaBelle
"Kellie is extremely knowledgeable and thorough. Thank you for the world-class service."
We responded:
"Phil - thank you so much! We are excited that you switched your Home & Auto policies to our office. Kellie is a gem! "
Profile photo of Keith Lee

Keith Lee

December 28, 2024

5  out of  5
rating by Keith Lee
"Always a big help ,friendly and great attitudes and they have free candy to🙃"
We responded:
"Thank you for your kind review, Keith! I am so glad to hear that our team’s friendly service made a positive impression. We’re here to help with whatever you need, so don’t hesitate to reach out anytime! And we will always have candy! -Ann "
Profile photo of Tori Kurtzhals

Tori Kurtzhals

December 21, 2024

5  out of  5
rating by Tori Kurtzhals
"Ann, Kellie & Janelle work hard to get their customers the best rates. Everyone is so friendly and you’re guaranteed a personalized experience with them- especially when compared to many other insurance companies. The mural in their office is pretty great, too 😉"
We responded:
"Thanks Tori! We love working with customers who want a relationship with their agent & we do our best to always figure out who to get the best rates. We think that mural is pretty amazing too! We hope lots of people will come in to see it! - Ann "
Profile photo of Zee Z

Zee Z

December 20, 2024

5  out of  5
rating by Zee Z
"Kellie!!!! She is the best. thank you so much for guiding me step by step."
We responded:
"Thank you Zee, for your kind feedback! I am thrilled to hear that Kellie provided such amazing guidance and support. If there's ever anything else we can do for you, don't hesitate to reach out! - Ann "
Profile photo of Char Scott

Char Scott

December 19, 2024

5  out of  5
rating by Char Scott
"Ann and Kelli make you feel like family! Thank you for all your help throughout the years with life, home and auto for our entire family!"
We responded:
"Thank you so much! I am happy to hear that Kelli and I have made you feel like family while helping with your life, home, and auto insurance needs over the years. We are honored to be a part of your family’s journey. If you ever need anything, we’re just a call away!—Ann "
Profile photo of Meaghin Hornsby

Meaghin Hornsby

November 20, 2024

5  out of  5
rating by Meaghin Hornsby
"Thankful for my recent experience working with the State Farm team at this location. I needed renters insurance and they assisted me in selecting the best coverage for my needs and getting me the policy quickly."
We responded:
"Thank you, Meaghin, for your kind words! I am glad to hear about your positive experience with our team. Helping you find the renters insurance coverage and getting your plan set up quickly is exactly what we strive for. We’re here whenever you need us—thank you for choosing State Farm!—Ann "