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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Twardokus

September 5, 2024

5  out of  5
rating by Brandon Twardokus
"Amazing service every time."
We responded:
"Thank you, Brandon! I am happy to hear that you've consistently had amazing service with us. We look forward to continuing to provide excellent support whenever you need it. Thanks for being a part of our State Farm family!—Ann"
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Ihab Saab

September 1, 2024

5  out of  5
rating by Ihab Saab
"Greatly knowledgeable team! And 5 star service for busy individuals! Highly recommended"
We responded:
"Thank you, Ihab, for your kind review! I am glad that you had a positive experience with our team. We understand how important your time is, and we’re glad we could provide you with the five-star service you deserve. We’re here to assist you!—Ann"
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Ben Alex

August 27, 2024

5  out of  5
rating by Ben Alex
"So happy with the incredible personal service of Ann Percy’s State Farm. They helped with price comparisons of other insurance companies pertaining to the various coverages we have including an umbrella policy that saved us $$. I recommend them to anyone who prefers “ personal service “ rather than meta website insurance companies."
We responded:
"Thank you, Ben, for your kind review! I am thrilled to hear that you’re happy with the personal service provided by our team. We love saving our customers money. We’re here for you whenever you need us, and we appreciate your support!—Ann"
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justin t

August 23, 2024

5  out of  5
rating by justin t
"they have been my agent for almost 20 years. there very friendly and professional. always reach out to me when anything needs an update. highly recommend them. they rock!!!"
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Bryan Duff

August 20, 2024

5  out of  5
rating by Bryan Duff
"Kelly was a rockstar! Thanks team for a quick, clear, and interactive insurance quote and declaration letter."
We responded:
"Bryan - Thank you for taking the time to leave such a positive Google review! We're thrilled to hear that Kellie provided you with exceptional service and that our team was able to deliver a quick, clear, and interactive insurance quote and declaration letter. Kellie truly is a rockstar, and I am fortunate to have her as part of our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to working with you for a long time! - Ann "
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Maria Villa

August 19, 2024

5  out of  5
rating by Maria Villa
"This office is so efficient. Kellie worked on a dime’s notice and worked on our renter’s insurance. They are very friendly and professional!!!"
We responded:
"Maria - Thank you so much for leaving such a positive review! We are thrilled to hear that you found our office to be efficient and that Kellie provided excellent service, even on short notice. We strive to create a friendly and professional environment, so it's wonderful to know that we have met your expectations. Your feedback is greatly appreciated, and we hope to continue providing you with exceptional service in the future. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. - Ann "
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Dennis Falberg

August 19, 2024

5  out of  5
rating by Dennis Falberg
"Ann, and her team, never give up on getting you the best price possible. Insurance can be confusing so it’s important to have a strong level of trust. Thankful that there is one less thing in my life to worry about."
We responded:
"Thank you so much for taking the time to leave us such a positive Google review Dennis! We're thrilled to hear that you appreciate our dedication to getting you the best price possible for your insurance needs. Indeed, insurance can often be confusing, but our team is committed to making the process as smooth and straightforward as possible for our valued clients like you. We firmly believe that everyone deserves the peace of mind that comes with having the right coverage at the best price. Thank you once again for your trust and for choosing our services. - Ann "
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Jenny Melick

August 14, 2024

5  out of  5
rating by Jenny Melick
"This office came recommended by another State Farm office in another state. And so far, it's been amazing working with this office! We have been working with Kellie, and she has been very responsive, professional, and helpful! Absolutely recommend this office!"
We responded:
"Thank you for your kind review, Jenny! I am thrilled to hear that you were recommended to our office and that your experience has been amazing so far. It’s wonderful to know that Kellie has provided you with top-notch customer service. We’re here to continue supporting you with your insurance needs! – Ann"
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D.w. M.

August 7, 2024

5  out of  5
rating by D.w. M.
"Kelly has been fantastic! Thanks again for all your help."
We responded:
"Thank you for giving Kellie a well-deserved shout-out. I agree, she’s amazing! We are always happy to help you!—Ann"
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Stan Ahn

August 6, 2024

5  out of  5
rating by Stan Ahn
"I am so lucky to work with Janelle, who is the most professional agent since I relocated to Troy. She is always very helpful and provides prompt answers to any questions or issues. She is so kind and always understandable all my personal situation, the uncomfortable circumstances and solve problems quickly. Thank you so much for all your understanding and hard work."
We responded:
"Thank you for your kind review, Stan! I am delighted to hear that Janelle has been there for you, since your relocation to Troy. Janelle is a valued member of the Ann Percy State Farm Agent team. Thank you for choosing us!—Ann"
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T A

August 5, 2024

5  out of  5
rating by T A
"Very helpful, understanding and good rates. I have been with them for years!"
We responded:
"Thank you for your positive review! I am happy to hear that you find our team helpful and understanding. Your loyalty over the years means a lot to us. We hope to continue assisting you with your insurance needs for more years to come!—Ann"
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Sai Namuduri

July 25, 2024

5  out of  5
rating by Sai Namuduri
"Been with Ann's team for nearly a decade. And that's all I need to say."
We responded:
"Thank you for the five-star review, Sai! I appreciate you choosing our team to work with for nearly a decade. Thank you for the support and I hope to continue providing the service you deserve. Cheers to more years together!—Ann"
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Richard Arkils

July 25, 2024

5  out of  5
rating by Richard Arkils
"Staff and owner ALL very knowledgeable and helpful. What more could I ask for!"
We responded:
"Thank you for your kind review, Richard! I am happy to hear that our team was knowledgeable and helpful. Your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out!—Ann"
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Desiree Dudley

July 12, 2024

5  out of  5
rating by Desiree Dudley
"Ann has an amazing team. Kelli and Janelle are always available when needed and they are so pleasant. I would recommend Ann’s office to anyone that needs insurance."
We responded:
"Desiree - Thank you so much for taking the time to leave such a wonderful review. We truly appreciate your kind words and recommendation. We are thrilled to hear you had such a positive experience with Kellie and Janelle. They are dedicated to providing excellent service and always being available to assist our valued clients like you. - Ann Percy "
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Ahmet Ünsal

July 10, 2024

5  out of  5
rating by Ahmet Ünsal
"Very friendly and professional. Never had an issue for a year since I started purchasing my insurances here."
We responded:
"Ahmet - Thank you so much for taking the time to leave us such a wonderful review! We greatly appreciate your kind words about our friendly and professional service. It's been an absolute pleasure serving you for the past year, and we're glad to hear that you haven't encountered any issues with your insurance purchases. Your satisfaction and peace of mind are our top priorities, and we're committed to maintaining the highest level of service for all our valued customers. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to us. We're always here to help. - Ann Percy "
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Michael Paquette

June 18, 2024

5  out of  5
rating by Michael Paquette
"I worked with Kelli and as always as soon as I call in she gets my account up on the screen to change or to do something positive with my insurance. Everyone at the office is extremely friendly and extremely knowledgeable. Thank you for all of the years that I have been with State Farm and Ann Percy and all of her staff. I believe it’s been at least 20 years. Thank you."
We responded:
"Oh gosh has it really been 20 years? What a milestone for us! As you probably know, we are always here and happy to help you, Mike. Thank you for this review; we appreciate you!—Ann"
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Scott Wickens

June 14, 2024

5  out of  5
rating by Scott Wickens
"Kellie and Ann's team have consistently done a great job for me. Always super professional and prompt. Highly recommend the Percy agency."
We responded:
"Thank you for the five-star review, Scott! I am so glad to hear that our team has consistently provided you with professional and prompt service. We’re committed to maintaining this high standard of service!—Ann"
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Samantha Nicholls

June 12, 2024

5  out of  5
rating by Samantha Nicholls
"Everyone here is amazing! TY so much for all of your help Kellie and Janelle!"
We responded:
"Thank you for the five-star review, Samantha! I am thrilled to hear that you had such a positive experience with our team. Kellie and Janelle are amazing, and I am glad they could assist you effectively. If you need any further help, please don’t hesitate to reach out!—Ann"
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eric “Suburban_homested” s

June 11, 2024

5  out of  5
rating by eric “Suburban_homested” s
"have been a client of Ann Percy State farm for over 25 years. we always get prompt response and helpful solutions to any insurance needs. thank you team Ann Percy - State Farm !!"
We responded:
"Thank you for your kind review, Eric! I’m stunned it has been 25 years since we first connected. Where does the time go?! It’s nice to know that you consistently receive prompt responses and helpful solutions from our team. Thank you for being a member of the Ann Percy State Farm Agent family!—Ann"
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Kathryn Makowiec

May 22, 2024

5  out of  5
rating by Kathryn Makowiec
"Ann Percy State Farm has consistently been easy to work with every time I have an issue, whether it’s with my car, house, or any of my other policies I have in place with them. I’ve been a client of Ann Percy State Farm for years and plan to stay with them!"
We responded:
"Thank you for the five-star review, Katie! I am happy to hear that you've consistently found it seamless to work with us for all your insurance needs. Thank you for being a customer with us all these years! –Ann"
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Courtney K

May 22, 2024

5  out of  5
rating by Courtney K
"The best of the best!! Always so helpful and personable! Been a customer forever and hopeful to never have to find new insurance!"
We responded:
"Thank you for your kind words and for being such a loyal customer, Courtney! I am thrilled to hear that you find our team helpful and personable. If you ever need anything in the future, please don't hesitate to reach out! –Ann"
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Chris Dowd

May 21, 2024

5  out of  5
rating by Chris Dowd
"The best and easiest agency to work with. They make everything extremely convenient and easy. Thank you so much Kellie and Ann Percy State Farm!"
We responded:
"Thank you for your kind words, Chris! It's nice to know that Kellie and the rest of our office made the process convenient for you. We are always happy to assist you!—Ann"
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Michael Kusza

May 14, 2024

5  out of  5
rating by Michael Kusza
"Ann Percy and her Agents are so very nice and accommodating. I work with Kelly. She always does what's in my best interest. Saves me money. Always with a Smile and a kind word. Thank You Ann and Kelly! Michael K. White Lake, Mi."
We responded:
"Thank you so much, Michael! I am thrilled to hear about your experience with our team. It's nice to know that Kelly has looked out for your interests and did so with a positive attitude. We appreciate you as a customer and are happy to have you as part of our community!—Ann"
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Patricia Santi

May 3, 2024

5  out of  5
rating by Patricia Santi
"I think I have worked with every single person in Ann's office including Ann, they are always ready to tackle whatever issue or question I have. Recently I had to have homeowners work done and Janelle was a Rockstar! She got the ball rolling and kept it moving. She was so kind and compassionate as my stress level was rising she kept me calm, made phone calls to get updates and made sure I knew who my contacts would be to complete the work to be done. Thank you Janelle and everyone at Ann's office for your hard work and dedication to your clients!!"
We responded:
"Thank you, Patricia, for your kind words! I am so glad to hear our team was able to keep things moving smoothly, provide compassionate assistance, and alleviate your stress during a challenging time. If you ever need anything else or have further questions, please don't hesitate to reach out!—Ann"
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Adam Sellers

May 2, 2024

5  out of  5
rating by Adam Sellers
"Janelle was very helpful and I really appreciated the information she was able to give me! 10/10 service thank you!"
We responded:
"Thank you, Adam, for your wonderful feedback! I am happy to hear we provided you with helpful information and exceptional service. Here's to more positive experiences ahead!—Ann"