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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cath Donn

Cath Donn

February 10, 2025

5  out of  5
rating by Cath Donn
"Very responsive office to communicated requests. Also, the response matches the request, which is refreshing. They are helpful and timely."
We responded:
"Thank you, Cath! We strive to provide responsive, accurate, and helpful service, and I am glad to hear that your experience reflects that. If you ever need anything, we are here to help!—Ann"
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Kevin Istifan

February 5, 2025

5  out of  5
rating by Kevin Istifan
"Jennel, Jennifer and Cathy are awesome."
We responded:
"Thank you for the positive review, Kevin! I am so glad to hear that my team provided you with amazing service. I’ll be sure to pass along your kind words to them. If you ever need anything, don’t hesitate to reach out!—Ann"
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Terry Cleghorn

January 29, 2025

5  out of  5
rating by Terry Cleghorn
"Kellie and Janelle at Ann Percy's office in Troy, Michigan have always been so helpful with all of our insurance needs. It seems like whenever we need new policies or have questions regarding insurance issues, they are quick to respond...and always with a smile! Thank you for making insurance easy to understand! Terry"
We responded:
"Thank you for your kind words, Terry! I am glad to hear that Kellie and Janelle have been consistently helpful and responsive with your insurance needs. Making the process seamless to understand is exactly what we strive for. We hope to assist you again soon!—Ann"
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Darin LaBelle

January 23, 2025

5  out of  5
rating by Darin LaBelle
"When you call ask for Kelly, she knows exactly what she is doing trust me. Made my life a whole lot easier."
We responded:
"Thank you, Darin! I’m happy to hear that Kellie made your experience seamless and provided exceptional service. Your confidence in her expertise means a lot to us! Give us a call if you have any questions!—Ann"
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Dacheng Wu

January 23, 2025

5  out of  5
rating by Dacheng Wu
"I had an outstanding experience with this team.They were incredibly patient, taking the time to answer all my questions and guide me through the entire process. If you're looking for business insurance, I highly recommend reaching out to them. They provide expert advice and will ensure you get the best coverage at a great price."
We responded:
"Thank you for your feedback! I am glad to hear that you had an outstanding experience with our team and that we could provide the patience, guidance, and advice you were looking for. Don’t hesitate to reach out to us!—Ann"
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Adina Weisbart

January 20, 2025

5  out of  5
rating by Adina Weisbart
"We’re very happy with their service!"
We responded:
": Thank you for your kind words, Adina! I am glad to hear that you’re happy with our service. Providing exceptional support and care is our priority, and your satisfaction means so much to us. If there’s ever anything more, we can do for you, don’t hesitate to reach out!—Ann"
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Mary Lou Klecha

January 17, 2025

5  out of  5
rating by Mary Lou Klecha
"Kellie is very helpful and responsive!"
We responded:
"Thank you, Mary Lou! I am glad to hear that Kellie has been helpful and responsive to your needs. Providing excellent service is our priority, and it’s wonderful to know we’ve met your expectations!—Ann"
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Randy Smith

January 13, 2025

5  out of  5
rating by Randy Smith
"Kellie and the rest of ther staff at Ann Percy’s State Farm Are very helpful and knowledgeable in their trade. They handle all my automobiles motorcycles and houses for years and years now and make things Smooth and easy. And it’s been over a year since a deer has ran into me:) Thank you all!!!""
We responded:
"Thank you for your continued support over the years, Randy! I am thrilled to hear that Kellie and the rest of the team have been helpful and knowledgeable in handling your plans. Call us for any questions!—Ann"
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Rowen Kowalski

January 10, 2025

5  out of  5
rating by Rowen Kowalski
"Very helpful and everyone ive spoken with has been exceptionally kind!"
We responded:
"Thank you Rowen - Kellie, Janelle & I do our best to help with any insurance questions or needs. We appreciate you! Ann"
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Victor Brown

January 8, 2025

5  out of  5
rating by Victor Brown
"I been hear for over 5yrs services is great and quick response to any situation"
We responded:
"Thank you for your review and loyalty over the past 5 years, Victor! I am happy to hear that you’ve had amazing service and quick responses to your insurance needs. We are here to help whenever you need us!—Ann"
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Phil LaBelle

January 3, 2025

5  out of  5
rating by Phil LaBelle
"Kellie is extremely knowledgeable and thorough. Thank you for the world-class service."
We responded:
"Phil - thank you so much! We are excited that you switched your Home & Auto policies to our office. Kellie is a gem! "
Profile photo of Keith Lee

Keith Lee

December 28, 2024

5  out of  5
rating by Keith Lee
"Always a big help ,friendly and great attitudes and they have free candy to🙃"
We responded:
"Thank you for your kind review, Keith! I am so glad to hear that our team’s friendly service made a positive impression. We’re here to help with whatever you need, so don’t hesitate to reach out anytime! And we will always have candy! -Ann "
Profile photo of Tori Kurtzhals

Tori Kurtzhals

December 21, 2024

5  out of  5
rating by Tori Kurtzhals
"Ann, Kellie & Janelle work hard to get their customers the best rates. Everyone is so friendly and you’re guaranteed a personalized experience with them- especially when compared to many other insurance companies. The mural in their office is pretty great, too 😉"
We responded:
"Thanks Tori! We love working with customers who want a relationship with their agent & we do our best to always figure out who to get the best rates. We think that mural is pretty amazing too! We hope lots of people will come in to see it! - Ann "
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Zee Z

December 20, 2024

5  out of  5
rating by Zee Z
"Kellie!!!! She is the best. thank you so much for guiding me step by step."
We responded:
"Thank you Zee, for your kind feedback! I am thrilled to hear that Kellie provided such amazing guidance and support. If there's ever anything else we can do for you, don't hesitate to reach out! - Ann "
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Char Scott

December 19, 2024

5  out of  5
rating by Char Scott
"Ann and Kelli make you feel like family! Thank you for all your help throughout the years with life, home and auto for our entire family!"
We responded:
"Thank you so much! I am happy to hear that Kelli and I have made you feel like family while helping with your life, home, and auto insurance needs over the years. We are honored to be a part of your family’s journey. If you ever need anything, we’re just a call away!—Ann "
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Meaghin Hornsby

November 20, 2024

5  out of  5
rating by Meaghin Hornsby
"Thankful for my recent experience working with the State Farm team at this location. I needed renters insurance and they assisted me in selecting the best coverage for my needs and getting me the policy quickly."
We responded:
"Thank you, Meaghin, for your kind words! I am glad to hear about your positive experience with our team. Helping you find the renters insurance coverage and getting your plan set up quickly is exactly what we strive for. We’re here whenever you need us—thank you for choosing State Farm!—Ann "
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Lauren Belland

November 20, 2024

5  out of  5
rating by Lauren Belland
"Update: I can not say enough about what a Godsend Janelle has been for me, and I'm sure her other clients. She is simply the best. She is very personable, and quick to put you at ease. She goes out of her way to help you, whether it is adjusting your plan, to moving, or even needing assistance and understanding of drive-safe...and she always provides you with an in-depth explanation. Additionally, her response time is the best I've ever had. I could not ask for a better agent. Thank you, Janelle! Ann and Kathy are wonderful! They invest the time to always make sure they are giving you the very best deal with the most coverage. Thanks team!"
We responded:
"Thank you, Lauren, for your five-star review! I am thrilled to hear how much Janelle has meant to you with her personable approach, responsiveness, and dedication to ensuring you’re well taken care of. It’s wonderful to know she’s made such a positive impact. We are here to help!—Ann"
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S B

November 18, 2024

5  out of  5
rating by S B
"I’m so appreciative of this team and their efforts to get my homeowners and car insurance. Kellie is wonderful, she’s very understanding and just a joy to speak with in general. If you’re in need of insurance with a team that has your back I highly recommend this State Farm team."
We responded:
"Thank you for your five-star review! It’s nice to hear about your positive experience with Kellie and the rest of our team. Her understanding and personable approach are what we aim for every day. Your recommendation means the world to us, and we’re here to support you with your insurance needs!—Ann"
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T A

November 8, 2024

5  out of  5
rating by T A
"Very helpful, understanding and good rates. Kellie is so very helpful and has helped me save a lot of money. She definitely goes out of her way to help her customers. I have been with them for years! I will never change my insurance!"
We responded:
"Thank you for your loyalty & kind words! I am thrilled to hear that Kellie has been able to provide you with excellent service and help you save. It's nice to know that you feel supported and appreciated here. We are here to help whenever you need us! - Ann "
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Bernie Barden

October 24, 2024

5  out of  5
rating by Bernie Barden
"Ann‘s office has always been very helpful in helping me with my insurance needs. Her staff is knowledgeable and responsive."
We responded:
"Bernie - thank you for the review! We love helping you with all your auto & home insurance needs. Go Green! Ann "
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J Cox

October 23, 2024

5  out of  5
rating by J Cox
"Kellie is the best. She is awesome at her job and gets things done quickly."
We responded:
"Thank you for your kind review! I am glad to hear that Kellie has been efficient when assisting you and you enjoy working with her. Kellie and the rest of our team are here for you!—Ann"
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Melinda Rubin

October 23, 2024

5  out of  5
rating by Melinda Rubin
"Kelly S. Is wonderful. She is always so efficient and helpful and patient. I love working with Ann Percy State Farm."
We responded:
"Thank you for your kind words, Melinda! I am glad to hear that Kellie has been efficient, helpful, and patient in assisting you. It’s wonderful to know that you enjoy working with our team!—Ann"
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Jen

October 23, 2024

5  out of  5
rating by Jen
"I've had an auto policy with Ann Percy State Farm since I started driving, (over 20 years) and this review is LONG overdue. I've never had a reason to ever leave. Kellie and Kathy are always friendly, helpful, and always very fast to answer my questions. I'm very happy with this establishment!"
We responded:
"Thank you for the review and for your loyalty over the past 20 years, Jen! I am happy to hear that our wonderful team has been there to assist with your questions. We look forward to continuing to serve you for your auto insurance!—Ann"
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Rachel “Rachel” Diedrich

October 23, 2024

5  out of  5
rating by Rachel “Rachel” Diedrich
"Kellie has helped us tremendously made filling a claim easy and as simple as possible! Thank you so much!"
We responded:
"Thank you for your kind words, Rachel! I am thrilled to hear that Kellie made the process seamless for you. Don’t hesitate to reach out if you need anything in the future!—Ann"
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Silvia Stan

October 22, 2024

5  out of  5
rating by Silvia Stan
"Ann and her team are great to work with. Always available and ready to help with any insurance needs, including rental properties. I highly recommend them!"
We responded:
"Thank you for your wonderful review, Silvia! I am thrilled to our team has been able to assist with your insurance needs. Your recommendation means a lot to us, and we’re here to help. Thanks for being a part of our State Farm family!—Ann"