State Farm® Insurance Agent Ann Percy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Don H
March 3, 2026
5
out of
5
rating by Don H
"If you're looking for an insurance agent who actually cares, go see Ann Percy. Her staff is top-notch—especially Kellie, who always goes above and beyond to answer our questions and make sure we have the best coverage for our needs! Great service all around!"
We responded:
"Hi Don - Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that we were able to provide you with the attentive and helpful service for your Auto Insurance you deserve. We truly care about making sure our clients have the best coverage tailored to their needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! - Ann "
James Siciliano
February 28, 2026
5
out of
5
rating by James Siciliano
"Ann Percy has been my agent for the last thirty years. Her agency is top notch. Her staff responds very quickly. I only have good things to say. I highly recommend Ann’s agency!"
We responded:
"Jim - Thank you so much for your incredible loyalty and kind words over the past thirty years! I am thrilled to hear that our team has consistently provided you with excellent service. Your recommendation means the world to us. You have been an amazing customer to work with! - Ann "
Elizabeth
February 25, 2026
5
out of
5
rating by Elizabeth
"I worked with Ann on getting renters' insurance for the first time. It was a smooth experience and I highly recommend working with her and her team! They were all helpful in answering my questions in a timely manner. Usually I put off things like this, but they made it easy and headache-free."
We responded:
"Thank you so much, Elizabeth! We're delighted to hear that Ann and the team made your first renters' insurance experience smooth and headache-free. We know these things can sometimes feel overwhelming, so we're glad we could make it easy for you. We appreciate your recommendation and are always here to help with any future insurance needs! - Ann Percy State Farm "
Renee Jelley
February 25, 2026
5
out of
5
rating by Renee Jelley
"Ann Percy and Kellie are fantastic to deal with, they make everything so easy! Ann was able to save us a substantial amount on our car insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team made the process easy and helped you save a substantial amount on your auto insurance. We truly appreciate your support and look forward to assisting you again in the future! - Ann "
chiranjeevi subramanyam
February 20, 2026
5
out of
5
rating by chiranjeevi subramanyam
"Kellie has been always wonderful and helpful."
We responded:
"Thank you, Chiranjeevi! We’re honored to serve the Troy community and so appreciative of your 5-star rating. - Ann Percy - State Farm Agent "
Ernesto Jose
February 5, 2026
5
out of
5
rating by Ernesto Jose
"State Farm, what can I say the best decision I ever took? Especially with a great person like Ann I called first and she walked through me Step-by-step and helping me a lot. I love this Insurance company"
We responded:
"Wow, thank you, Ernesto! We’re so grateful to have amazing Auto Insurance customers like you. – Ann Percy - State Farm Insurance Agent"
PT-109 FISHING
February 4, 2026
5
out of
5
rating by PT-109 FISHING
"Traveling to Florida from Michigan a rock hits my windshield.The next day a large crack developes.I was 1300 miles away from My State Farm agent Kelly at Anne Percys office in Michigan.One phone call to Kelly and my worries were over.She contacted Glass America who called me in 10 minutes.New windshield is being installed at my location.This is just one example of how good State Farm has been to me and my Family. Thank You State Farm, Tim Soulliere"
We responded:
"Tim - Thank you so much for sharing your experience! We're glad to hear that Kellie and the team at Ann Percy's office could assist you promptly, even while you were so far from home. It's wonderful to know that State Farm and Glass America could make the Auto windshield replacement process smooth and convenient for you. We truly appreciate your trust and kind words. Wishing you and your family safe travels ahead! - Ann "
Cheryl Sellers
January 23, 2026
5
out of
5
rating by Cheryl Sellers
"Ann Percy State Farm is terrific for solving all the unexpected. Ann, Kellie and staff are very knowledgeable and help navigate everything from new insurance needs to claims on broken vehicle glass! I don't know how I'd manage all that life brings, without them! Call them today!"
We responded:
"Thank you for the 5-star review, Cheryl! We’re thrilled to hear you had such a great experience with us here in Troy. Your kind words mean a lot to us, and we're always here to help with any insurance needs or claims you may have. We truly appreciate your recommendation—thank you for trusting Ann Percy State Farm! – Ann "
m harvey
January 13, 2026
5
out of
5
rating by m harvey
"This agency has been with me and my family since the start of my auto insurance journey. The branch manager Kellie and her team really go above and beyond for it's members. They truly support you in all areas and give excellent customer service. It's never been a time that I couldn't go to them and get the results I needed. I would never hesitate to look elsewhere for my auto needs and I will always recommend them first for any insurance needs. Give them a call if you like to be treated like a great customer as they will do just that."
We responded:
"Thank you so much for your kind and heartfelt review! We're thrilled to hear that Kellie and the team have been able to support you and your family throughout your auto insurance journey. Providing excellent customer service and going above and beyond for our members is our top priority, and it's wonderful to know that it has made such a positive impact for you. We truly appreciate your trust and your recommendation—it's the highest compliment we could receive. If you ever need anything else, please don't hesitate to reach out. We're always here to help! - Ann "
Scott Collins
January 12, 2026
5
out of
5
rating by Scott Collins
"I have been with Ann Percy - State Farm for over twenty years and Kellie has been one of the best agents I have ever worked with. She is professional, friendly and is very efficient. I would recommend using this agency to any of my family and friends."
We responded:
"Scott - Thank you so much for your wonderful review and your loyalty over the past 20 years! We're thrilled to hear that Kellie has provided you with professional, friendly, and efficient service. Your recommendation means a lot to us. We're here for you and your loved ones anytime you need. Thanks again for being such a valued part of our State Farm family! - Ann "
Danyang Alfred Zhao
January 12, 2026
5
out of
5
rating by Danyang Alfred Zhao
"This State Farm team is simply awesome. I rely on them for both my auto and renters insurance, and while their quotes are very reasonable, it is their genuine care that keeps me here. They are incredibly prompt whenever I need assistance, but they also go the extra mile to make me feel valued. From sending warm regards during the holidays to occasionally reaching out just to check in and see how I’m doing, the service here is top-notch. It is rare to find an agent this sincere and helpful. Highly recommended!"
We responded:
"Thank you so much for your kind words and heartfelt review! We’re truly grateful for your trust in us to handle your auto and renters insurance needs. It’s our pleasure to provide not only competitive quotes but also genuine care and personalized service. We believe that building strong relationships with our clients is just as important as the coverage we offer. Your recommendation means the world to us, and we look forward to continuing to support you for years to come. If you ever need anything, please don’t hesitate to reach out! - Ann"
cindy aspinall
December 15, 2025
5
out of
5
rating by cindy aspinall
"This is a great agency. They are very helpful and pleasant to work with. I recommend this agency for all your insurance needs."
We responded:
"Cindy, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Thank you! Ann "
Denny Fair
November 21, 2025
5
out of
5
rating by Denny Fair
"Can you say life saver (Kellie) ! is the best agent you can have, always in a good mood always looking into saveing you money when possible , helpful with any task needed response immediately makes things easy as can be. The only task left would be having (Kellie) pay my premium."
We responded:
"Thank you so much for your kind words! I am thrilled to hear that Kellie has been such a great help and made the process easy and more enjoyable for you. I will pass along your compliments to her - and who knows, maybe paying your premium will be next!😉. If you ever need anything else, my office is here to help! - Ann "
Jonathan Backup Account
November 13, 2025
5
out of
5
rating by Jonathan Backup Account
"She did Absolutely amazing. By far the best agent I have ever used!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Ann "
Jessica Cislo
November 6, 2025
5
out of
5
rating by Jessica Cislo
"I highly recommend contacting Ann Percy's State Farm office for your insurance needs. Ann and her incredibly kind, professional team have been helping me for years, and their service is consistently outstanding. Kellie, in particular, goes above and beyond—she always follows through on her promises and brings a calm, reassuring presence during stressful situations. It’s rare to find an office that combines expertise with genuine care, but this team does it effortlessly. Thank you for making insurance feel easy and personal! Would you like a shorter version for social media or a more formal one for a testimonial?"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Scott Bashford
September 17, 2025
5
out of
5
rating by Scott Bashford
"My family has used Ann and her team for our auto and home insurance for years! Ann and her team take a personal approach to helping us when unfortunate accidents and mishaps happen. They are great! They have helped us so many times over the years."
We responded:
"Scott - We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We have loved watching your family grow over the years. If there is anything else we can do to help, please let us know! - Ann "
Ashley Flusty
July 17, 2025
5
out of
5
rating by Ashley Flusty
"Love love these ladies!! Kelly is awesome, one of the friendliest people I have had the pleasure of working with. The whole process is smooth, everything is explained very clearly and the response time is unmatched! If you’re looking .. look no further you will be in the best hands."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Kellie. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Ann"
Michael Palmisano
July 3, 2025
5
out of
5
rating by Michael Palmisano
"Always very helpful and is proactive reaching out to me every couple years to make sure I have the right policy for me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Ann"
Mincho Pastuso
June 11, 2025
5
out of
5
rating by Mincho Pastuso
"Excellent service every time I need them. Ann and her staff is amazing 🙏"
We responded:
"Hi Mike - We appreciate you! Thank you so much! Our team is always ready and happy to help you. Call us if you have any questions!—Ann"
porscha reed
May 29, 2025
5
out of
5
rating by porscha reed
"Very pleasant and professional. I love the staff"
We responded:
"Hi Porscha - thank you for your kind review! We strive to always provide professional service. I love our staff too! Please let us know whenever you need help or have questions! - Ann "
Tom Kmiec
April 14, 2025
5
out of
5
rating by Tom Kmiec
"I have been a client of Ann Percy State Farm for over 10 years. You will not find a more dedicated group of people to handle your insurance needs. Ann, Kellie are both very responsive and provide me with the information that I need to make sure that I have the proper coverage. They are Highly Recommended for your insurance needs."
We responded:
"Thank you for the kind words and recommendation, Tom! We truly appreciate your loyalty over the past 10+ years. It means a lot to know you chose us to assist with your insurance needs and that Kellie & I have been responsive and helpful along the way. Never hesitate to reach out!-Ann"
Nina Burbano
April 12, 2025
5
out of
5
rating by Nina Burbano
"This is the best agents office you will find! They always are extremely prompt to reply and get what you need done. They saved us money using their knowledge on what we actually needed. Didn’t try an just sell us on anything. Kelly is extremely thorough and was more than helpful. This office went above and beyond for us and does even for our extended family. Would highly recommend this office to anyone!"
We responded:
"Thank you for the positive review and recommendation, Nina! We're so glad to hear you've had such a positive experience with our office. Kellie and our team work hard to provide honest, thoughtful service, and it means so much to know it made a difference for you and your family. - Ann"
Theresa Maggio
April 11, 2025
5
out of
5
rating by Theresa Maggio
"Kellie is seriously the best agent! She has always given such fantastic service and goes the extra mile for her customers. I’ve been using her for years and she is always so attentive and you can tell she truly cares about every customer on a personal level. If you’re looking for a great agent who’s got your best interest, she is definitely someone you want to work with!"
We responded:
"Thank you for the kind words, Theresa! We're so grateful for your continued support over the years, and we're lucky to have Kellie on our team - she truly goes above and beyond for every customer. We appreciate your recommendation and are here whenever you need us!-Ann"
Patricia Lanton
April 2, 2025
5
out of
5
rating by Patricia Lanton
"Hello this is Patricia Lanton and I am a very satisfied person and the number one reason is The Wonderful and Awesome Team of Ann Percy and her Great Assistants! They are very capable and able to handle any of your issues and concerns! Thank you very much Ladies for all that you do!"
We responded:
"Thank you so much, Patricia! I am glad you had such a nice experience with our team. Your support means everything to us—it’s truly a pleasure to serve you!—Ann"
Alicia Clemons
March 27, 2025
5
out of
5
rating by Alicia Clemons
"Kellie is THE best!! She got me the best rate available. Everything was done so quick and easy, I would recommend this office to anyone looking for honest and straightforward pricing!"
We responded:
"Thank you for the positive review, Alicia! I am thrilled to hear Kellie provided such efficient, honest, and helpful service. We appreciate your recommendation and are here whenever you need us!—Ann"